CHOOSE YOUR PATH
Book Online
Schedule your appointment instantly through our secure live calendar.
Call Directly
Speak directly to your Wellbeing Manager to work out the best clinician for you to work with at a time that suits you best.
WHAT HAPPENS NEXT
STEP 01
Choose Your Day
& Time
Pick a date & time that works best for your schedule from our real-time availability calendar OR call the Wellbeing Team directly.
STEP 02
Receive Instant Confirmation
Your appointment is locked in immediately & our Wellbeing Manager's will contact you to confirm your details & ensure you are matched with the right practitioner for your needs.
STEP 03
Receive a Reminder
We'll send you notification before your session so you're fully prepared & ready to go.
SUPPORT
Booking
Questions
We've designed our booking process to be as simple as possible. If you need help finding the right time or adjusting an existing appointment, our Wellbeing Manager's are ready to assist.
How do I cancel or reschedule my appointment?
You can modify your booking directly through the confirmation email link, or by calling our support line up to 24 hours before your scheduled time.
How do I pay for my appointment?
If booking an employer funded EAP session, you will be asked to enter your companies code at the time of booking to secure your appointment.
If paying for an individual consult, a standard hold of 50% will be placed on your credit card with full payment collected after your session is completed.
Is there a penalty for late cancellations?
Cancellations made within 24 hours of the appointment will incur a fee. We always try to be accommodating in emergencies.
What happens if I am running late?
Please call us as soon as possible. We offer a 15-minute grace period. After that, we may need to shorten or reschedule your appointment to respect the next client's time.
Do my sessions remain private?
Absolutely. All information discussed between yourself and your clinician remains private. All client records are held privately by your clinician & not shared with your employer.
TRUSTED BY TEAM MEMBERS
I immediately felt cared for from the moment I spoke to our Wellbeing Manger who connected me with the right person.
I had no idea how to receive a Mental Health Care plan but our Wellbeing Manager walked me through each step and I was able to see my same clinician so I didn't need to start the whole process again
I really appreciated the Care Alive program our team went through. We learnt a whole other way to speak and relate to each other that has helped to deescalate tensions before they grew into issues we couldn't solve.
I didn't realise there was so much support available to help our family during a really tough financial time. I'm really glad I reached out.
DEDICATED CARE
REAL INSIGHT
Transformative Change
Services
Critical Incident
Manager Support
Preventative Wellbeing Program Care Alive ™
Allied Health Services
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